Delivery

It is our policy to dispatch goods within 24 hours of receiving an order, however this can vary subject to stock availability. We can accept no responsibility for transport delays causing late delivery. Some furniture orders may take up to 6-8 weeks for delivery, or up to 12 weeks for special order items.

Delivery Charges

Orders over £60 (excluding VAT) placed online have free delivery, to most parts of the mainland UK.

This excludes any large or heavy items. All orders under £60 (excluding vat) will be charged at £4.95 (plus VAT).

The Channel Islands, Offshore islands, Highlands, Scottish Islands and certain areas of the UK, plus all overseas orders, may vary according to the size and weight of the parcel. The Territory Carriage Charge will be calculated at the end of your order.

Special delivery charges will be quoted on request.

Large and Heavy Items

Large and heavy items, such as; porcelain basins, washpoints, hydraulic chairs, barbers chairs, portable, hydraulic and electric couches, large chairs, nail stations, reception desks and other large furniture items, will be subject to additional carriage charges. These will be applied at the end of the order. This list is not exhaustive.

If you have a large furniture order to place, please contact customer services on 0844 875 7775 for an individual quote on the carriage. 

Overseas Orders

We welcome orders from anywhere in the world. Please remember carriage will vary on destination and weight of parcel. Carriage will be calculated at the end of your order. If there are any issues regarding the order, a member of our call centre will contact you prior to despatch. Delivery of overseas orders may be affected due to political conflicts, such as war, civil unrest, martial law etc. For more information, please contact customer services on +44 151 670 9200.