Delivery Charges

£4.95 plus VAT is the standard delivery charge for most parts of mainland UK. Delivery charges to Northern Ireland, the Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Special delivery charges will be quoted on request. This excludes any large or heavy items. Orders placed online over £75, excluding VAT, to most parts of mainland UK qualify for free delivery. Free delivery over £75 does not apply to orders where a promotional discount has been applied.

Next Working Day Delivery

£6.95 plus VAT is the charge for next working day delivery. If orders are received, fully completed and payment taken before 6pm GMT between Monday to Thursday, we aim to deliver them the next working day. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. The Seller can accept no responsibility for transport delays causing late delivery. Next day delivery is available to most parts of mainland UK only and only applies to items that are in stock. Does not apply to items sent direct from supplier, or large or heavy items.

Saturday delivery

£6.95 plus VAT is the charge for our premium Saturday delivery. Available to UK mainland customers only. Orders must be placed before 4pm on Friday to qualify. Not available on orders placed after 4pm on Friday through to Monday. Excludes weekends, some furniture and items sent direct from supplier.

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Delivery

The Seller's policy is to despatch goods to meet the timeframe stated for delivery. Times quoted are in good faith but shall not be binding. The Seller can accept no responsibility for transport delays causing late delivery. Some furniture orders may take up to 6-8 weeks for delivery, or up to 14 weeks for special deliveries.

Large and Heavy Items

Please ask for carriage charges on the following items; porcelain basins, washpoints, hydraulic chairs, barbers chairs, portable, hydraulic and electric couches, large chairs, nail stations, reception desks and other large furniture items. This list is not exhaustive.

Any furniture ordered will be delivered to a room of choice.

We advise that tradesmen who are booked to install items should only be arranged once in receipt of the goods.

Special order items. Extra handling charges may be incurred for re-despatched parcels.

Salons Direct is not liable for delayed, missing or damaged parcels/contents if a delivery signature has not been obtained when the parcel has been left in a designated safe place at your request. If you choose to have your order delivered to a location you deem as ‘safe’ then the liability transfers to you.

Please note, delivery addresses cannot be changed on an order by a customer once payment has been taken. If you wish to make amendments to your delivery once an order has been made, please speak to a member of our Customer Service Team. We are unable to change your delivery address on orders paid by PayPal.

Free standard delivery 2- 3 day service over £75:
Orders must be over £75 (excluding VAT and placed online) to qualify for free standard delivery, otherwise £4.95 (plus VAT) is the standard delivery charge to most parts of mainland UK. Only valid on orders within mainland UK and excludes large or heavy items. Delivery charges to Northern Ireland, the Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Free standard delivery does not apply to orders where an offer code has been used unless stated otherwise. If orders placed for next day delivery, £6.95 (plus VAT) are received, completed and payment has been taken before 6pm GMT between Monday and Thursday, we will deliver the next working day.

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Next Day Delivery

£6.95 plus VAT is the charge for next working day delivery. If orders are received, fully completed and payment taken before 6pm GMT between Monday to Thursday, we aim to deliver them the next working day. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. The Seller can accept no responsibility for transport delays causing late delivery.

Next day delivery only applies to items that are in stock. Does not apply to items that are sent direct from our supplier, or large or heavy items. Next day delivery is only available to mainland UK. Some areas of the UK cannot receive next day delivery – please contact Customer Services if you need more information. Orders placed for next day delivery the day before a bank holiday will receive their order on the next working day. Please note, we cannot guarantee next day delivery following a bank holiday weekend.

Click & Collect

We have partnered with DPD to offer you an alternative solution to home delivery. Our Click & Collect service allows you to have your order delivered to a selected DPD Pickup store, giving you the choice to collect your order from over 6,000 stores nationwide.

Standard Delivery - Within 2-3 working days* (Monday – Thursday before 6pm). Delivery costs £4.95 or free on orders over £75.

Next Day Delivery - Delivery on the following day* (Monday – Thursday before 6pm). Delivery costs £6.95 or £4.95 on orders over £75*

Saturday Delivery - Orders must be placed before 4pm on Friday to qualify for Saturday. Delivery cost from £6.95.

Find out more about our Click & Collect service with DPD Pickup.

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