Klarna is a payment provider offering regulated Buy Now Pay Later options. Before you complete your purchase, Klarna will assess your eligibility and provide all key information about your repayment schedule, your rights as a borrower and what happens if repayments are missed.

To use Pay in 30 days you must be aged 18 or over, be a UK resident, meet Klarna's eligibility and affordability requirements.

Klarna is unique and offers Pay Later based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay Later before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders

Although Pay later is widely promoted it is not always universally available. The Pay later method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

If you want to make a purchase with Klarna, you'll need to provide your mobile phone number and your email address. The mobile number is required in case we need to reach you. All statements will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive the payment information and so will be liable for delayed payment fees.

Klarna carries out affordability and eligibility assessments before offering Buy Now Pay Later. These checks are carried out by Klarna and may include information from credit reference agencies. For more information, please refer to Klarna's terms.

Klarna's Buy Now Pay Later products are regulated by the Financial Conduct Authority (FCA). Depending on your purchase, you may benefit from additional consumer protections, including access to the Financial Ombudsman Service if you have an unresolved complaint, and other statutory rights where applicable.

You can pay with debit or credit card immediately in the checkout or take advantage of our Pay later payment option, where you can pay for the goods once you have received them via credit card or debit card.

As soon as Salons Direct have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.

Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay – and, if very late, we’ll also send you a text or letter, too.
If you're experiencing financial difficulty, Klarna may be able to offer support. If you have concerns about repayments, contact Klarna as soon as possible.

Payment information is processed securely by Klarna. No card details are transferred to or held by Lookfantastic.com. All transactions take place via connections secured with the latest industry standard security protocols.

If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.

You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.

If you have paid for your order with card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

If you do not have your statement number to hand you can log in atwww.klarna.com/uk, where you will find all of your orders and be able to make payments.