As a haircare professional, whether you work within an established salon business or are a mobile hairdresser, you have likely seen a diverse range of hair types and scalps.
And with more and more clients taking a more considered approach to the care of their hair and scalp, they may be looking to you to help them alleviate any concerns, such as a dry or irritated scalp.
Here we will be looking at the importance of scalp care and sharing the best advice on helping your clients understand and treat a dry or irritated scalp.
The importance of scalp care
The scalp is a thick layer of skin made up of sensory nerves, oil glands and hair follicles. Everyone’s scalp is different and produces varying amounts of sebum. As well as a balanced diet, a healthy scalp contributes to a more resilient environment for hair growth, and a healthy scalp should never be itchy, dry, flaky or red. Clients can regularly present with various scalp complaints, whether they are existing clients or new to your books.
Scalp issues can arise anytime due to multiple factors, including lifestyle changes and hormonal changes. Sometimes, the client is fully aware of changes to their scalp, and on other occasions, you may need to help them understand what exactly is going on.
However, suppose your client is suffering from extreme hair loss, dandruff, eczema or psoriasis. In these cases, it is worth recommending that they visit their GP or speak to a professional dermatologist to get advice from a trained medical professional.
How to treat your client’s scalp dryness or irritation
Maintaining a healthy scalp starts by educating your clients on how dryness or irritation arises and which hair care products can help with this. You may wish to have a ‘scalp care checklist’ to hand to help you get to the bottom of what could be causing your client’s scalp irritation.
This fact-finding exercise will also help you to get a better understanding of where things could be improved within your client’s haircare routine.
Some questions you could ask include…
- Which haircare products are they currently using?
- How often do they wash their hair?
- Do they partake in any activities, such as swimming which may expose their hair and scalp to harsh chemicals?
- How often do they use dry shampoo, and what kind of dry shampoo do they use?
Once you have a clearer picture of your client’s specific lifestyle and the products they are using, you can start to recommend different products and self-care practices that may help them.
Related: How to achieve the perfect salon consultation
How to care for a dry scalp
A dry scalp does not have enough oil and moisture to keep it hydrated. This then results in a flaky scalp which can also be itchy or sore. Clients who typically have dry skin find they are also prone to a dry scalp. However, a dry scalp can also be caused by excessive washing, age, hormones or genetics. Recommend specific haircare with formulas that are hydrating and moisturising, as well as using lukewarm water to rinse as opposed to hot water, which can aggravate the scalp.
Is dandruff the same as a dry scalp?
Dandruff is not the same as a dry scalp and is a different issue caused by irritated, oily skin, a yeast-like fungus or sensitivity to particular hair care products. Dandruff is treated with antimicrobial shampoos that clients can use at home.
If your client has dandruff and they have not raised it with you directly, it may require a sensitive conversation in the salon chair to discuss how to tackle it. Your client will appreciate your honesty and help in getting on top of their dandruff.
How to care for an oily scalp
Discover L’Oreal Scalp Advanced
If you’re looking for a dedicated range of products to support your clients with the care of their scalp, take a look at L’Oreal Scalp Advanced, an exciting new launch from L’Oreal Professional, helping you to solve your client’s scalp concerns, including an oily scalp, dandruff and general scalp discomfort.
After only 1 use, up to 78% less scalp sebum and up to 24% more instant volume.
Discover the Dermo Purifier Shampoo and 2-in-1 Deep Purifier Mask.
The Serie Expert Scalp Advanced Anti-Oiliness Dermo Purifier Shampoo is a cooling gel-like formula that purifies the scalp and the fibre and removes residue, sweat and oil for a fresher and cleaner feel.
- The targeted formula for oily scalps purifies the scalp and allow new cells to generate.
- Concentrated with 3% AHA.
- After one use, 78% less scalp sebum*.
* Instrumental test
The Serie Expert Scalp Advanced Anti-Oiliness 2-in-1 Deep Purifier Clay Mask is a versatile multi-usage clay to deeply unclog residue, sweat and oil.
- It can be used as a shampoo and a mask.
- Hair is left feeling lightweight and volumised.
- After only one use, up to 78% less scalp sebum*.
*Instrumental test shampoo and clay
Up to 100% visible dandruff removed and up to 72hr dandruff protection.
Discover the Dermo Clarifier Shampoo.
The Serie Expert Scalp Advanced Anti-Dandruff Dermo Clarifier Shampoo is a lightweight cream that gently clarifies the hair and scalp and removes dry and oily dandruff while calming the scalp.
- From the first application, up to 100% visible dandruff was removed*.
- Up to 72 hours of dandruff protection.
- Enriched with Piroctone Olamine, which is an antibacterial and antifungal active ingredient.
*Clinical test on 44 subjects, 3 applications per week.
After only 2 use up to 83% more soothing and up to 49% hydration.
Discover the Dermo Regulator Shampoo.
The Serie Expert Scalp Advanced Anti-Discomfort Dermo Regulator Shampoo is a lightweight gel that gently cleanses the hair while soothing and calming sensitive scalps.
- Hair is left soft, radiant and hydrated.
- Enriched with Niacinamide to regulate and soothe.
- After 1 use, 83% soothing* and 49% hydrated, nourished hair**.
*Self-assessment on 32 subjects after application of shampoo, mask and hair drying.
** Instrumental test
Shop professional hair supplies at Salons Direct.
Discover the Salons Direct blog, your trusted source for industry news, product releases, how-to guides and more!
Salon Professionals: How to become an educator | Salon Business: Splurge vs Save on your in-salon essentials | Dyson professional lands at Salons Direct!
Follow Salons Direct on Instagram